Job Description

Job Title: ServiceNow Developer

Location: Remote

Shift: 2 PM – 11 PM IST

Experience: 4–6 years

Job Summary

We are looking for an experienced ServiceNow Developer with strong hands-on experience in CSM, ITSM, and HRSD modules. The role involves workflow creation, process automation, JSON/structured data handling, and working on AI-driven training data preparation.

Key Responsibilities

ServiceNow Development

  • Build & enhance workflows, incidents, cases, SLAs, and request management.
  • Develop configurations in CSM, ITSM, HRSD modules.
  • Create JSON-based structured datasets for automation/AI workflows.

Data Handling & Processes

  • Author structured datasets for AI model training.
  • Perform SQL-based validation and data analysis.<...

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