Job Description
Responsibilities
Develop and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and Knowledge Management.
Design and implement ServiceNow workflows, business rules, and scripts to automate processes and enhance functionality.
Create and maintain ServiceNow integrations with external systems using REST, SOAP, and other APIs.
Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
Develop and maintain ServiceNow portals, dashboards, and reports to provide actionable insights and data visibility.
Ensure the performance, security, and scalability of the ServiceNow platform through regular monitoring and optimization.
Develop and maintain documentation related to ServiceNow configurations, customizations, and integrations.
Implement and manage ServiceNow upgrades, patches, and releases, ensuring minimal disruption to users.
Provide technical support and trou...
Develop and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and Knowledge Management.
Design and implement ServiceNow workflows, business rules, and scripts to automate processes and enhance functionality.
Create and maintain ServiceNow integrations with external systems using REST, SOAP, and other APIs.
Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
Develop and maintain ServiceNow portals, dashboards, and reports to provide actionable insights and data visibility.
Ensure the performance, security, and scalability of the ServiceNow platform through regular monitoring and optimization.
Develop and maintain documentation related to ServiceNow configurations, customizations, and integrations.
Implement and manage ServiceNow upgrades, patches, and releases, ensuring minimal disruption to users.
Provide technical support and trou...
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