Job Description
Req ID: 375548
We are currently seeking a ServiceNow Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Key Responsibilities:
Develop, configure, and customize applications on the ServiceNow platform
Implement and optimize workflow automation using Flow Designer and workflows
Build and maintain self-service password reset (SSPR) solutions
Design and manage knowledge bases for IT policies and FAQs
Configure ticket triage and intelligent routing using assignment rules and predictive intelligence
Create and maintain Service Catalog items, record producers, and request workflows
Develop scripts using Business Rules, Script Includes, UI Policies, and Client Scripts
Integrate ServiceNow with external systems via REST/SOAP APIs
Collaborate with business stakeholders to gather requirements and deliver solutions
Support platform upgrades, enhancements, and bug fixes
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