Job Description

Overview

ServiceNow Developer - 100% Remote in Mexico

Responsibilities

  • Expertise in understanding the customer business need and decipher it for technical development in ServiceNow
  • Specialization in designing solutions on ServiceNow platform basis the customer need
  • Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions
  • Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables
  • Experience in tracking work items and reporting the progress to different stakeholders
  • Experience in handling escalations from within the team as well as project stakeholders
  • Know how to conduct requirement gathering for ServiceNow implementation
  • Experience in conducting Technical Reviews, End User Trainings
  • Strong Experience in configuration of IT Service Mgmt. - Incident ...

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