Job Description
We are now hiring for Delivery Director – ServiceNow
Experience Required: 18–20 years in IT services, with significant experience in ServiceNow delivery and practice leadership
Location: Bangalore,Pune
Role Summary
The Delivery Director will own end-to-end delivery for ServiceNow engagements, ensuring quality, profitability, and client satisfaction across multiple projects/accounts. The role requires a strong blend of technical credibility in ServiceNow, delivery governance, people leadership, and client relationship management.
Key Responsibilities
- Own overall delivery accountability for ServiceNow programs across multiple clients/accounts, ensuring on-time, on-budget, quality delivery.
- Act as the primary escalation point for delivery issues, working closely with clients, account leadership, and technical teams to resolve risks pr...
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