Job Description
- Write complex SQL queries to pull data and analyze results. (DoD App Retirement specific)
- Find cases and investigate root causes when one record from data source maps to multiple records in ServiceNow and vice-versa.
- Profile legacy sources: schema/PK-FK, volumes/frequency, lineage, owners, and data issues.
- Map to CMDB/CSDM: place entities into correct CI classes/relationships; align lifecycle and environments.
- Define identity and reconciliation: coalesce keys, dedupe/survivorship, reference resolution.
- Drive data quality: DQ rules/KPIs, CMDB Health monitoring, remediation workflow.
- Govern and document: RACI, data contracts, naming/taxonomy, domain separation/ACLs, attestations.
- Validate and sign off: test cases, reconciliation counts, negative tests, rollback plan; facilitate stakeholder decisions.
- ServiceNow CMDB/CSDM
- CSDM modeling; core CMDB tables/relationships.
- Identification & Reco...
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