ServiceNow CSM Developer

Job Title: ServiceNow CSM Developer

Skills: ITSM, Solution Design, Workflow Automation & UX / UI Design

Experience: 5 - 10 years

Notice: Immediate to 60 days joiners are preferable

Location: Greater Noida, Pune & Bangalore

We at Coforge are hiring ServiceNow CSM Developers with the following skillset:

• Solution Design: Collaborating with stakeholders to understand business requirements & design customer service solutions within the ServiceNow platform.
• Configuration & Customization: Configuring ServiceNow CSM modules, workflows, forms & user interfaces to align with customer service processes and requirements.
• Integration: Integrating ServiceNow CSM with other systems & applications, such as CRM (Customer Relationship Management) systems, ERP (Enterprise Resource Planning) systems...