ServiceNow Consultant

Commencing ASAP
Contract until 30 June with a possible 5-month extension option
Must be an Australian Citizen with a Baseline Clerance
 
The Role

Join a major enterprise program where you’ll build and maintain CSDM-aligned service models and a high-integrity CMDB to support onboarding and operational assurance across a Protected ServiceNow environment. You’ll work end-to-end across business services, application services, technical services and infrastructure CIs—creating the relationships and dependency structures needed for smooth service transition, incident/change support, monitoring and audit readiness.
 
Responsibilities

• Design and maintain end-to-end CSDM-aligned service models and CMDB structures
• Define service relationships and dependency mappings to enable ICT service onboarding
• Collaborate with integration/data teams to align modelling with workflows and cross-domain need...