Job Description

Statement of Work

Services:

  • Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
  • Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB)
  • Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them
  • Establish a technical project plan with key milestones and providing status updates
  • Create ServiceNow epics and stories
  • Document key technical decisions, issues, and enhancements through the entire development lifecycle
  • Report on development work progress
  • Work with the support team to ensure transition from development to operation
  • Provide guidance and expertise to various stakeholders throughout the life of the project
  • Communicate and collaborate with project team members and key stakeholders throug...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Confidential today.

    Submit Application