Servicenow Business Analyst

Overview

Participates in the development of functional business requirements and helps users assess priorities for both business process and technology solutions.

Understands business processes and priorities, evaluates alternative solutions, and contributes to technology recommendations to improve business operations.

Responsibilities

• Develops business and system requirements, functional designs, process flows, and test plans.
• Conducts system testing and facilitates user acceptance testing.
• Collaborates with peers to coordinate end-to-end delivery of technology solutions to business groups.
• Develops working knowledge of the client's industry and uses it to support continuous improvement initiatives.
• Interfaces with the application development team to validate test results for new applications ensuring they meet business requirements.

Qualifications

• 3+ years of business analysis e...