Job Description
- Lead the design and architecture of ServiceNow solutions.
- Collaborate with stakeholders to translate business requirements into scalable solutions .
- Ensure platform performance, security, and governance .
- Mentor and guide developers and administrators on best practices .
- Drive integrations and support platform upgrades and enhancements .
- Maintain documentation, dashboards, and analytics for reporting and continuous improvement.
Required Skills & Experience
- Proven experience as a ServiceNow Architect or Senior Technical Lead.
- Hands‑on experience with ServiceNow modules : ITSM, ITOM, ITBM, HRSD, Security Operations.
- ServiceNow certifications preferred: CAD, CIS, CSA, CTA .
- Strong communication and stakeholder management skills; experience with remote delivery .
- ServiceNow M...
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