Job Description
This individual will lead a team through the planning, requirements gathering, design, implementation, and maintenance of ServiceNow programs to increase business effectiveness, solve problems, and create new opportunities to support business goals. The role involves preparing business strategy materials, presenting to upper management, developing and monitoring policies, procedures, and standards, and working closely with an agile team to ensure incidents and enhancements in the ServiceNow environment meet established standards and guidelines. Operating under general direction, they will provide technical direction to Analysts, Developers, and Configurators, leading implementations across multiple ServiceNow modules (e.g., PPM/SPM, CMDB, CSM, HAM/SAM, APM, HRSD).
Key Responsibilities
Architecture Design & Platform Management
Key Responsibilities
Architecture Design & Platform Management
- Lead the design, development, and implementation of ServiceNow solutions across multiple modu...
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