Job Description
- Leads ITSM / ITOM / ITAM / SPM, and Integrations streams; designs configurations
- Delivers deep expertise in each module, ensuring high-quality, compliant, and scalable solutions
- 7+ years of experience in ITSM/CSM.
- Leads a team of 3-5 company resources, in the area of expertise, to the conclusion of a project phase including mentoring junior team members in various technologies.
- Ability to work independently, manage multiple priorities, and adapt to changing requirements
- Excellent written and verbal communication skills
- Extensive and excellent hands-on in distinctive skill sets like ServiceNow Product Development, ServiceNow Consulting, Business Advisory, Solution Design, Development and Implementation of IT Processes and Enterprise Service Management, Participation in RFP and Continuous Service Improvement
- Energetic and self-motivated team player/builder with strong Analytical, Interpersonal, and Customer Management skills...
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