Job Description
We’re seeking an experienced ServiceNow Architect to lead the design, architecture, and continuous improvement of the ServiceNow platform across core ITSM and related modules. This role is ideal for a hands-on technical leader who can drive platform strategy, ensure best practices, and deliver scalable enterprise solutions.
Key Responsibilities
Define and maintain the overall architecture and roadmap for the ServiceNow platform.Lead the design and implementation of ITSM modules (Incident, Problem, Change, Request, CMDB).Architect and deliver reporting and analytics frameworks using Performance Analytics, Reporting, and Dashboards.Collaborate with stakeholders to gather requirements and translate them into scalable, effective ServiceNow solutions.Ensure adherence to governance, security, and performance standards.Design and manage integrations with external systems (e.g., monitoring, HR, finance, an...
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