Job Description

Overview

eir evo talent are currently seeking applicants for a ServiceNow Administrator.This is a Permanent position located in Dublin and work hybrid model(minimum 2-3 days a week onsite)


Role Overview:


The ServiceNow Administrator will manage, configure, and support the ServiceNow platform within the Supply Chain & Retail business. The role focuses on ITSM module administration, platform performance, user access and reporting, ensuring operational efficiency and enabling business KPIs. The candidate will work closely with architects, consultancy partners, and cross-functional teams to implement enhancements, maintain CMDB, and support end users.
 
Key Responsibilities:

  • Administer and configure core ITSM modules: Incident, Problem, Change, and Request.

  • Manage user roles, groups, and access controls on the platform.

  • Maintain platform performance, troubleshoot issues, and app...

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