Service Writer

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.

Develop and present estimates, source parts and sell jobs to customers

Interpret inspection results (working with Technician) and present results to customers

Oversee the processes of work order preparation and scheduling

Respond to customer service concerns and problems

Act in a store management capacity as needed on day-to-day operational activities

Enhance the effectiveness of Human Resources and quality of service through providing training to service pr...