Service Writer

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada’s Best Managed Companies!

We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Stratford, PEI location.

Purpose: Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department
• Process warranty claims
• Update customer profiles
• Check technician’s time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Sk...