Job Description

About the Role


This field service role, reporting to the Service Manager – Northern Region, is centered on delivering exceptional pre-sales and post-sales support. The position plays a vital role in enhancing the overall customer experience by aligning closely with sales and marketing teams to ensure Canon clients receive consistent, high-quality service. 

Key responsibilities include the effective servicing and maintenance of Canon machines across various customer sites. The role requires working within high-end production environments and involves supporting advanced technologies such as digital production print systems, inkjet equipment, and, where applicable, paper finishing machinery.

Scope of Role includes: 

  • Install, service and maintain Canon supplied machines efficiently (incl. Digital Production Print and Paper Finishing Systems as applicable). 

  • Reactive and proactive servicing, upgrading software/firmware, network ...
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