Job Description

Responsibilities:

  • Answering telephone inquiries and assisting clients.
  • Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
  • Using diagnostic tools to identify issues and evaluating the available information.
  • Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
  • Servicing home-based equipment, such as security systems, appliances, computer equipment, televisions, and heating and ventilation units.
  • Servicing heavy equipment, such as farm or factory machines, diesel engines, and computer networks.
  • Promoting the company’s services.
  • Maintaining your technical and mechanical skills.

    • Service Technician Requirements:

  • An Associate’s degree or technical certification in the industry.
  • The ability to work independently.
    • ...

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