Job Description

Responsibilities / Tasks

  • Address dairy customers' needs by proficiently troubleshooting, servicing, and repairing a range of dairy equipment.
  • Diagnose and resolve issues with dairy equipment efficiently, ensuring minimal downtime for customers.
  • Serve as a motivated self-starter, adept at independent work while contributing effectively within a team environment.
  • Mentor and trainLevel 1technicians, sharingexpertiseto enhance their skills and knowledge.
  • Strike a balance between technical mastery and delivering exceptional customer service experiences.
  • Develop comprehensive knowledge of GEA Conventional & Robotic Milking Systems.
  • Support dealers with equipment installations and startup processes, ensuring seamless operations.
  • Develop tailored customer care service packages for milking systems, focusing on enhancing customer satisfaction.
  • Provide robustassistancefor dealer support, product knowledge tra...

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