Job Description
Perform maintenance, repairs, upgrades, and refurbishments on assigned equipment at designated service locations, following direction from the Service Manager. This position is responsible for ensuring top-quality service delivery, maintaining strong customer relationships, and adhering to company best practices in both technical and administrative activities.
Key Responsibilities
Technical Expertise
Stay current on equipment specifications and technical developments through internal updates and training programs.
Apply technical knowledge to diagnose and repair equipment efficiently and safely.
Customer Management
Communicate with customers as directed by the Service Manager to ensure high satisfaction.
Provide professional, courteous service and maintain a customer-first mindset.
Safety and Risk Management
Comply with all safety pr...
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