Job Description
| Job Title | Service Technical Support - Repairs centre Management |
| Qualifications Required | BE/Diploma in Electronics/Industrial Electronics/ Electronics & Telecommunications/ Electrical |
| Experience required | Product knowledge of UPS system, with experience in troubleshooting of PCB's , repair and installation of UPS systems , managed repair centre will be an added value, MIS reports generation. |
| Years of Experience | minimum 10 to 12 yrs |
| Goal | KPI |
| Customer Satisfaction | 1. Ensure PTRS entries are completed in the system within 24 hours of PCB receipt at the repair center. |
| 2. Provide weekly updates to partners on the status of repairs. | <...