Job Description

Service Team Member – Michaels Stores, EDMONTON-SOUTHEAST, AB

Deliver friendly customer service, help customers shop our store, find what they’re looking for, and ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver our Brand Promises.

Responsibilities

  • Help customers shop, locate products, and provide solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in truck unload, stocking, and planogram (POGs) processes
  • Respons...

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