Service Team Engineer

Service Team Engineer

Location: Basingstoke 

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Team member you will contribute to this by providing 2nd and 3rd Line Technical Support for a contract. This includes supporting and maintaining the Hardware, Software, Applications and Network. Also, the team log, and respond to incidents and service requests from the customers, either resolving these themselves or escalating further if necessary.

Your role will involve testing and application of monthly patches to Linux operating systems and applications on all servers and local workstations. There will be testing and applying scheduled patches to Oracle applications all environments, as well as firmware patches. You will be implementing updates in response to security alerts. You will be reporting into the Service Delivery Lead working with the customer team, service delivery peers, 3rd...