Job Description

Provide administrative, telephony, and service delivery support Support training, compliance, and workload coordination Supervise APS3 officers and manage queue performance

APS4 Service Support Officer
We are looking for APS4 Service Support Officer to work with one of our clients in the Government space! If you care about the community - this role might be perfect for you! 

  • Brisbane based role
  • 12month contract 
  • APS4 level

About the role:
As a Service Support Officer you will assist the Service Support Manager in supervising APS Level 3 Service Support Officers. Including monitoring performance, setting priorities, task allocation, and identification of training needs.

You will also:

  • Contribute to overall service delivery via Queue Management duties:
    • Monitor and ensure compliance to telephony schedule and standards.
    • Facilitate timely resolution of proces...

Ready to Apply?

Take the next step in your AI career. Submit your application to Hudson today.

Submit Application