Service Support Administrator

FRS Recruitment are now inviting applications for the role of Service Support Administrator on behalf of our Client based on the South Carlow/Kilkenny border. This role is central to delivering excellent customer service and ensuring the efficient day-to-day operation of the office. The successful candidate will provide administrative support across customer service, finance, engineering support, and reporting functions while contributing to a positive and professional customer experience. Hours: Office Based, Monday to Friday, 08:30 - 17:00 [possible 1 day WFH following probation] Benefits: Attractive salary Free onsite parking Pension & Health Insurance after 6 months Further career progression opportunities Key Responsibilities Deliver exceptional customer service. Process customer orders received via telephone and other communication channels. Maintain accurate customer information, records, and activity within the CRM system. Perform bank reconciliation, cash collection and suppor...