Job Description

About the role

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The Service Support Administrator will be expected to undertake a variety of duties associated with a busy office environment which include to:

  • Maintain and update electronic and paper records, databases and case management systems and related records to ensure accuracy and compliance.

  • Act as a key point of contact and respond to internal and external enquiries relating to the service, its information and records.

  • Provide administrative support in the processing of licenses, applications, permits, registrations and related documentation in accordance with legislation, policies and procedures.

  • Prepare and distribute reports, letters, notices, meeting agendas, minutes and other service documentation.

  • Support the coordination of inspections, investigations, hearings, meetings and appointments.

  • Provide general administrative support alongside other Service Support Officers.

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