Job Description

Summary

The Service Supervisor is responsible for coordinating customer service activities and has responsibility of all activities in the shop and the field and must have a strong desire to lead and grow technicians.

LiftOne invests in our employee’s through on-going training and development to enhance skills and performance. Excellence in this challenging and rewarding position could create advancement into other leadership roles in the organization.

Essential Functions

Operational Excellence

  • Participate in the site level lean management system including daily performance huddles, Gemba walks, root cause problem solving, and adherence to leader standard work
  • Monitor safety, quality, delivery, and cost metrics to drive customer satisfaction and site profitability
  • Moderate technician team meetings and escalate roadblocks or hurdles to the service manager or central support resources
  • Visit with customers, s...

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