Service Supervisor for Mining Operations

Be at the helm of mining service quality as a Service Supervisor with SMS Equipment in Williams Lake. This role entails hands-on leadership in maintaining heavy equipment and ensuring excellent customer service.
In this role, you are responsible for orchestrating daily activities of technicians and providing leadership on safety practices. You will deliver repair quotes, oversee work quality, and foster a collaborative environment with parts and administrative teams. Your proactive communication with customers will enhance service efficiency and satisfaction.
Key Responsibilities:
• Oversee daily assignments for technicians in shop and field
• Provide visible leadership on safety practices
• Liaise with customers for work coordination
• Approve accurate repair quotes and job completions
• Support development through feedback and mentoring
Requirements:
• 5+ years of mining industry experience
• 2+ years in a supervisory position
• Relevant Journeyperson...