Job Description

Description

  • Champion a culture of safety through daily reviews and compliance with NSC standards.
  • Lead and mentor technicians and apprentices, providing coaching and performance feedback.
  • Oversee job planning and execution, ensuring repairs align with scope and quality standards.
  • Act as a communication link between field technicians and customer-facing teams.
  • Drive continuous improvement by identifying safety and process opportunities.
  • Ensure compliance with SOPs, timecard accuracy, and contamination control protocols.
  • Contribute to operational KPIs including safety, customer satisfaction, and productivity.

Day-to-Day Activities

  • Spend most of your time with the field technicians monitoring job progress.
  • Assign technicians to jobs and manage manpower availability.
  • Review tooling, parts, and technical issues to prevent delays.
  • Communicate job upd...

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