Service Station Manager

Job purpose

Plan and manage all aspects of the day-to-day operations of the assigned very large and large service stations to ensure that sales, staff, stock, and resources are managed to achieve optimal utilization of resources, aligned with the defined quality standards whilst providing optimum client experience and achieving the defined revenue targets. Ensure that the highest standard of customer services are delivered consistently at all times, in a safe and environmentally friendly atmosphere.

Key accountabilities

Job specific accountabilities

Operations management

• Plan and ensure timely availability of trained staff and resources to support around the clock operations of the assigned station, in line with the defined quality standards to achieve operational efficiencies, revenue targets and optimum client satisfaction standards.
• Organize and coordinate shift schedules for station employees includin...