Service Scheduling Coordinator

This role is not administrative support.
It is operational control.

We are looking for a high-caliber Service Scheduling Coordinator to own and drive the daily scheduling and intake flow for window service within our Window division. These are active service files related to our installed window products — warranty calls, adjustments, parts replacements, remakes, and technical service visits. You will be coordinating directly with homeowners, builders, project managers, technicians, and production. The schedule is the heartbeat of the department. It dictates technician productivity, customer satisfaction, and overall service performance.

This role requires someone who thrives in volume, makes strong decisions quickly, and brings structure to moving parts. If you perform best when things are busy, deadlines are tight, and you are the person everyone relies on to keep work moving forward, this is the role for you.

What You Will Be Responsible For