Service Reliability Engineer

Job Title

The Service Reliability Engineer supports revenue-generating production systems by monitoring, maintaining, and resolving issues with applications. The role requires quick technology operations support in a fast-paced environment.
 

In this role you'll:

• Support production systems to ensure availability, performance, and efficiency
• Maintain and optimize monitoring tools and alert dashboards
• Respond to production system incidents and emergencies
• Manage production ticketing and knowledgebase platforms
• Create, delete, and maintain automation solutions
• Automate routine tasks and eliminate false-positive alerts
• Schedule and manage tasks using task scheduler
• Act as SME for production applications and operations tools
• Participate in application release implementations
• Analyze application logs to identify and resolve issues
<...