Service Relationship Specialist (Toronto)

Position Responsibilities

The Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients (large and jumbo) as well as our key Advisor Firms and Partners. They work alongside the Account Executives in this client‑facing role and supports our distribution partners in the delivery of value‑added benefits and superior service to Plan Advisors/Consultants and Plan Sponsors. This role requires advanced skillset in the corporate space to accelerate growth in our book of business, perform tasks required and be proficient in retaining corporate clients. The team owns collaboration with internal service providers such as Customer Experience, Underwriting, Implementation, Plan Document Services, Sponsor Financial Services, Plan Member Administration, and our Admin Advantage Flex Benefit Teams to provide exceptional service to new and existing corporate clients ranging from 400 lives to 80,000+ with premium $1M to over $100M+ fo...