Job Description

We are looking for Service Quality Manager

  • Employment Type: Full Time
  • Positions: 20
  • Location: Rawalpindi

Job Description

At Source Code Academia, we are committed to delivering a consistent, high-quality, and student-centered learning experience. As a Service Quality Manager, you will play a key role in overseeing the quality of services provided to students — from communication and scheduling to academic support and feedback management.

This is a full-time, in-person role ideal for a detail-oriented, systems-driven professional who thrives on improving service standards, monitoring student experience, and coordinating cross-functional processes to ensure our operations remain smooth, timely, and impactful.

Key Responsibilities:

1.Student Experience Oversight

  • Monitor and ensure the timeliness and effectiveness of all student-facing support services.

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