Job Description

Role Summary

This role oversees all service operations and project delivery activities, ensuring high-quality service, successful project execution, and business growth. It provides technical leadership in building services solutions, while managing a large team and driving service sales performance.

Key Responsibilities

  • Lead and manage a large team of staff across service, sales, and building services project teams.
  • Develop team capabilities, manage performance, and drive a positive work culture.
  • Ensure smooth daily service delivery and customer support.
  • Oversee maintenance quality, response times, and service KPIs.
  • Manage building services project execution from planning to completion.
  • Ensure projects meet safety, quality, timeline, and cost targets.
  • Provide technical guidance on building services solutions.
  • Support teams in troubleshooting and resolving complex technical issues.
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