Job Description

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Suspending SRs for CEs

  • Checking Parts against SR needs
  • Part Ordering – Proactive and at CE Request
  • Parts processing – Transition in progress
  • Parts Transferring
  • SR Reassignments
  • ETA Changing/Adjustment
  • Completing SRs for CEs
  • SR Cancellation
  • Changing Territory Assignment of SRs
  • Documenting in Public Notes all actions taken on SR
  • Guard Ordering/Confirming/Escalating
  • Phone Call Answering/Making
  • E-mail Communication with all NCR Services and Services Enablement Departments
  • Lync/Skype communication with all NCR Services and Services Enablement Departments
  • Providing upd...

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