Service Owner

Description:

A Service Owner works closely with the program area to manage the work related to government services. A Service Owner makes sure the necessary business processes are followed, including assisting the agile team as problems arise and determining budget allocation for the different stages of work related to government services. A Service Owner monitors and reports on the benefits and progress on projects. They share responsibility for ensuring success of projects with the program area. A Service Owner conducts user research ( human-centred and service design research) and understands modern IT development practices ( Agile, DevOps, Continuous Development). They provide planning expertise as well as project leadership. They also recommend and implement changes to existing or new initiatives/projects/programs and manage development of digital products in support of these.

• Provides solutions for core challenges and problems, and creates opportunities base...