Service Operations Engineer

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Fault Management handling in the Access GMA area ensures timely detection, analysis, and resolution of issues across Wireline, Wireless, and Transport networks to maintain service availability and performance.
Performs network performance management by monitoring, analyzing, and resolving issues such as high RTWP and sleeping cells.

DUTIES AND RESPONSIBILITIES:

Network Access Service and Assurance

• Fault Management handling in the Access GMA area ensures timely detection, analysis, and resolution of issues across Wireline, Wireless, and Transport networks to maintain service availability and performance.

• Performs network performance management by monitoring, analyzing, and resolving i...