Job Description

Our client, a leading global healthcare technology organization, is looking to hire a ServiceNow Developer to support and enhance their enterprise ServiceNow platform in a regulated environment. This role is ideal for professionals with strong hands-on development experience in ServiceNow and exposure to healthcare, pharma, or life sciences domains.


Key Responsibilities

  • Design, develop, and configure solutions across core ITSM modules including Incident, Problem, Change, and Request Management
  • Build and maintain Service Catalog items and automate workflows using Flow Designer
  • Configure and support ITOM Discovery using MID Servers, including troubleshooting discovery issues
  • Ensure CMDB data accuracy and governance using Identification and Reconciliation Engine (IRE)
  • Provide L2/L3 production support, debugging workflows and resolving system defects
  • Prepare and maintain techn...

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