Job Description
**Service Now Developer**
**Job description**:
- Experience: 5 to 8 Years- The Business Analyst is responsible for working with key project stakeholders to capture business and user requirements as Stories. The Business Analyst also works with the Platform Administrators to ensure Stories are understood, developed, tested, and delivered to specification.- Leads business process definition, re-engineering, improvement and gap analysis of current and to-be processes during workshops with key sponsors and stakeholders.- Identifies areas of process improvement (efficiency and effectiveness) and recommends solutions that detail pros, cons and risks.- Promoting continuous process improvement practices through process metrics/KPIs, dashboards and role accountabilities- Collaborates with the Technical Consultant and ServiceNow Architect to design the optimal technical implementation strategy and during the creation High Level Solution Designs.- Collaborates with the Product Owner, Busine...
**Job description**:
- Experience: 5 to 8 Years- The Business Analyst is responsible for working with key project stakeholders to capture business and user requirements as Stories. The Business Analyst also works with the Platform Administrators to ensure Stories are understood, developed, tested, and delivered to specification.- Leads business process definition, re-engineering, improvement and gap analysis of current and to-be processes during workshops with key sponsors and stakeholders.- Identifies areas of process improvement (efficiency and effectiveness) and recommends solutions that detail pros, cons and risks.- Promoting continuous process improvement practices through process metrics/KPIs, dashboards and role accountabilities- Collaborates with the Technical Consultant and ServiceNow Architect to design the optimal technical implementation strategy and during the creation High Level Solution Designs.- Collaborates with the Product Owner, Busine...
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