Job Description

Description

:

Preferred Experience:

  • Experience in implementing enterprise software (ideally ITIL or ITSM related).
  • Experience in working with enterprise software companies and/or consulting companies.
  • Experience with web and other technologies (XML, HTML, JavaScript, SQL, etc).
  • Knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
  • Experience with ITSM best practices, IT service desk.
  • Familiarity with SaaS deployments and it’s supporting architecture is a plus.
  • ITSM and CMDB experience (HP, Remedy, Frontline, Service Now) is a plus.

    • Necessary Skills:

  • Define and explain database hierarchy
  • Incorporate workflows and escalation paths into service now
  • Create users, create profiles/views
  • Create integration points for Exchange, AD, LDAP, Voicemail
  • Create service catalo...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Qtek Systems today.

    Submit Application