Job Description

Tools & Technologies

  • ServiceNow SAM Module
  • ServiceNow Discovery, SML, NDS
  • SCCM, Intune
  • SaaS license management integrations

 

About the Team & Impact

You’ll work with Administration Services and IT stakeholders to deliver a fully operational SAM solution integrated with existing ServiceNow components. Your work will improve visibility, reduce audit risk, and optimize software costs.

 

Responsibilities

  • Configure and deploy ServiceNow SAM module, including integrations
  • Define workflows and reporting requirements with stakeholders
  • Establish processes for software discovery, normalization, and lifecycle management
  • Integrate SAM with CMDB and procurement systems
  • Implement KPIs, dashboards, and compliance tracking
  • Deliver training and knowledge transfer for internal teams
  • Document SAM processe...

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