Service Market & Customer Support Manager

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Job Summary

The incumbent is responsible for developing and executing strategies to grow the service business within a defined market. This role focuses on increasing service revenue, improving customer retention, and ensuring high-quality service delivery while leading cross-functional teams and optimizing operational performance.

Key Responsibilities

• Develop and implement market-specific strategies to grow service and after-sales revenue
• Analyze market trends, customer needs, and competitor activities to identify business opportunities
• Drive customer satisfaction, retention, and loyalty through high-quality service...