Service Manager/Advisor

We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day‑to‑day garage operations at MD Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands‑on leadership role combining reception, customer service, sales, and operational management within a busy garage environment.

Working Environment

We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well‑run workshop. Monday‑Friday 08:00–17:00 with optional overtime/Saturdays.

Key Responsibilities

Reception & Customer Experience

• Act as the first point of contact for customers, in person, by phone, and via email
• Manage front desk operations, bookings, vehicle drop‑offs, and collections
• Deliver a professional, friendly customer experience and keep customers informed on progress, costs, and co...