Job Description

Career Opportunity

Drive Autogroup is currently seeking a Service Manager to join their team As the Service Manager, you will oversee the day-to-day operations of the service department, ensuring efficient workflow, superior customer satisfaction, and a high standard of quality in all vehicle maintenance and repair services. You will lead a team of technicians and service advisors, develop processes to improve service delivery, and drive the department’s growth and profitability.

Responsibilities

  • Provide exceptional customer service by explaining procedures and repairs as required to the customer, complete with accurate estimates
  • Ensure efficient and timely completion of automotive repairs and maintenance
  • Knowledge of manufacturers warranty and insurance policies 

  • Lead, motivate, and develop a team of service technicians, advisors, and support staff.

  • Maintain and improve departmental performance by implementing opera...

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