Job Description

Our client is medical equipment company that specializes in Radiology, Surgery; including General surgery, Colorectal surgery, Neurological surgery, Laparoscopic surgery, Oncological surgery, Vascular surgery, and especially Urological surgery

Summary

The Service Manager should be a capable leader, with the ability to organize, train, supervise personnel, and maintain customer relations. Must be qualified to manage the entire business service unit including assignments, personnel, standards of performance, and work output to satisfy customer service needs.

Primary Responsibilities

  • Scheduling service work according to priority and maintaining an orderly flow of work. Handle customer issues, resolutions, concerns, and incidents with Senior Management.
  • Advising customers of necessary repair service including estimates of cost; also makes recommendations to customers for preventative maintenance and service contract.
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