Job Description

THE OPPORTUNITY

The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. This position also ensures that the daily inventory of technicians’ time is consistently sold to service customers.

This position is located at our sales and service dealership in Montebello, CA.

YOUR RESPONSIBILITIES

  • Forecasts goals and objectives for the department and strives to meet them.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business
  • Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
  • Prepares and administers an annual operating budget for the service department.
  • Maintains open communicatio...

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