Service Manager

ARE YOU READY TO TAKE THE NEXT STEP WITH THIS EXCITING LEADERSHIP OPPORTUNITY?

Our Leongatha Branch is seeking an exceptional individual to join our service department as aService Manager. To be successful, you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer’s needs.

About the role:

• Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.
• Creates annual Service Department goals and budget in alignment with the organisation’s financial and operational objectives.
• Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
• Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge...