Service Manager

Our client, a leading multinational technology company,is recruiting for a Service Manager to join their business in Spain. Position Title: Service Manager Position Type: Contract or employment Start Date: ASAP Location: Madrid, Spain Contact: Tamara Rajic | 49 (0) Responsibilities: Customer Satisfaction and Service Customer Relationship: (customer voice management,Service Value Demonstration) Delivery & Maintenance Assurance: Ensure successful project delivery and maintain network stability through risk management and strategy implementation. Service Solutions & Sales: Identify customer pain points, develop competitive service solutions, and manage bidding to drive business growth. Partner Capability Management: Guide partner investment, evaluate capabilities, address gaps, and ensure consistent service quality. Qualifications: Bachelor’s degree or higher in Telecommunications, Electronic Engineering, Computer Science, or related fields. 8 years of experience in the ICT industry, wi...